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Privacy Policy

Wesley’s Auto Glass (“we,” “us,” “our”) operates this website (the “Site”). We respect your privacy and are committed to explaining how we collect, use, and share information. By using the Site, you agree to this Privacy Policy.

Last Updated: December 4, 2025
Contact: 612-599-0516 • Glencoe, MN

1) Information We Collect

  • You provide: name, phone number, email, vehicle details (year/make/model), insurance information, messages you send us, review content.
  • Automatic: IP address, device/browser type, pages viewed, referring URLs, timestamps, and general location (derived from IP).
  • Cookies & similar tech: small files used for site functionality, preferences, analytics, and advertising.
  • Calls & texts: we may keep basic call logs, voicemails, and text/message history related to service scheduling and support.

2) How We Use Information

  • To provide quotes, schedule service, perform installs/repairs, and manage warranties.
  • To communicate with you (e.g., appointment updates, insurance coordination, service confirmations).
  • To maintain and improve the Site, safety, quality, and customer support.
  • For marketing (e.g., reminding you about chip repair or maintenance), subject to your choices.
  • To comply with law, enforce policies, and protect our rights and users.

3) Sharing Information

We may share information with:

  • Service providers/contractors (e.g., hosting, analytics, communications, payment processing).
  • Insurance partners to verify coverage, submit claims, or assist with payments.
  • Compliance and safety: if required by law, subpoena, or to protect rights, safety, or property.
  • Business transfers: if we sell/merge assets or the business, information may transfer accordingly.

We do not sell your personal information for money. We may use or allow advertising/analytics cookies that could be considered a “sale” or “sharing” under certain state laws; see “Your Choices.”

4) Your Choices

  • Cookies/Tracking: You can manage cookies in your browser settings. Some features may not work without them.
  • Marketing: You can opt out of marketing calls/texts/emails at any time using the provided method (reply STOP to texts or contact us).
  • Access/Update/Delete: Contact us to request access, correction, or deletion of your information (subject to legal/operational limits).
  • Do Not Track: We do not respond to DNT signals due to industry and legal variability.

5) Data Retention

We keep information as long as necessary for the purposes described, including service history, warranty support, legal compliance, and legitimate business needs. When no longer needed, we take reasonable steps to delete or de-identify it.

6) Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7) Children’s Privacy

The Site is not intended for children under 13 and we do not knowingly collect their personal information.

8) State/International Notices

  • U.S. state privacy laws: Depending on your state (e.g., CA, CO, VA, CT, UT), you may have rights to access, correct, delete, opt out of certain processing (including targeted ads/“sharing”), or limit use of sensitive data. To exercise, use the contact info above. We will verify reasonable requests.
  • GDPR (EU/UK) visitors: Our Site primarily serves U.S. customers. If GDPR applies, our legal bases include performance of a contract, legitimate interests (e.g., quality and security), compliance with law, and consent (where required). You may have rights to access, correct, delete, restrict, object, or port data, and to lodge a complaint with your local authority.

9) Third-Party Links & Services

The Site may link to third-party sites or include third-party tools (e.g., maps, analytics, review widgets). Their practices are governed by their own policies.

10) Reservations of Rights (Website Operations)

To the maximum extent permitted by law, we reserve the right to:

  • Update or modify this Privacy Policy and our Site features at any time.
  • Collect, use, retain, and share information as described here and as allowed by applicable law.
  • Decline or limit services, prevent fraudulent/abusive use, or restrict access to the Site to protect customers and our business.
  • Retain necessary records (e.g., service history, warranty info, invoices, insurance records) even if you request deletion, where required or permitted by law.

11) Changes to This Policy

We may update this Policy at any time. The “Last Updated” date reflects the latest changes. Material changes will be posted on this page (and, if required, notified to you).

12) Contact Us

Questions or requests? Call 612-599-0516.
Wesley’s Auto Glass • Glencoe, MN